Contacts
I need assistance – who can I speak to?
Spitzer Industries Benefit Helpline
You can contact the Spitzer Industries Benefit Helpline to talk to a representative about your eligibility, enrollment or your current benefits. Representatives are available Monday–Friday, 8 am–6 pm (CT).
- Call 855.803.8188
- Email spitzer_benefits@ajg.com
Federal and State Benefits (such as Medicare)
Spitzer is partnering with FEDLogic to provide you and the members of your household with an independent resource to help you navigate federal and state benefits, such as Medicare and Medicaid. Many major illnesses and situations make you eligible for federal and state programs, such as giving birth to a premature baby or being diagnosed with end stage renal disease (ESRD). You also have access to monthly seminars and mini-podcast series covering a variety of topics such as:
- Retirement & Maximizing Your Benefits
- Disability/Inability to Work
- Medicare & Medicaid
- Spousal & Ex-Spousal Benefits
- Survivor’s Benefits
- Children’s Benefits
- Premature Baby Birth
- Major Illness
Visit FEDLogicGroup.com or call to 877.837.4196
I need to contact a benefit provider
| Benefit | Provider | Group Number | Phone | Website |
|---|---|---|---|---|
| Accidental Death and Dismemberment (AD&D) Insurance | New York Life | Basic: OK969912 Voluntary: OK969913 |
888.842.4462 | myNYLGBS.com |
| Dental | Cigna | 3339897 | 800.244.6224 | my.cigna.com |
| Disability Insurance | New York Life | Short-term Disability: VDT962596 Long-term Disability: LK965703 |
888.842.4462 | myNYLGBS.com |
| Enrollment System | ADP | N/A | N/A | workforcenow.adp.com |
| Health Savings Account (HSA) | HSA Bank | N/A | 800.357.6246 | account.hsabank.com |
| Healthy Rewards | Cigna | N/A | 800.258.3312 | cigna.com/rewards (password: savings) |
| Identity Theft | Cigna | N/A | 888.724.2262 | cigna.mysecureadvantage.com |
| Life Assistance Program | New York Life | N/A | 800.344.9752 | guidanceresources.com (Web ID: MYLGBS) |
| Life Insurance | New York Life | Basic: FLX968437 Voluntary: FLX968438 |
888.842.4462 | myNYLGBS.com |
| Medical | Cigna | 3339897 | 800.244.6224 | my.cigna.com |
| Mental health and subtance abuse issues | Cigna | N/A | see website | my.cigna.com |
| Prescriptions | Cigna | 3339897 | 800.244.6224 | my.cigna.com |
| Retirement | John Hancock | N/A | 800.294.3575 | myplan.johnhancock.com download the app: 'my life now' |
| Travel Assistance | New York Life | N/A | From the U.S. or Canada: 888.226.4567 From all other locations: 202.331.7635 |
N/A |
| Virtual doctor visits | MDLIVE | N/A | 888.726.3171 | mdliveforcigna.com |
| Vision | Cigna | 3339897 | 800.244.6224 | my.cigna.com |
| Will Preparation | Cigna | N/A | 888.724.2262 | cigna.mysecureadvantage.com |
| Accidental Death and Dismemberment (AD&D) Insurance | |
|---|---|
| Provider | New York Life |
| Group Number | Basic: OK969912 Voluntary: OK969913 |
| Phone | 888.842.4462 |
| Website | myNYLGBS.com |
| Dental | |
| Provider | Cigna |
| Group Number | 3339897 |
| Phone | 800.244.6224 |
| Website | my.cigna.com |
| Disability Insurance | |
| Provider | New York Life |
| Group Number | Short-term Disability: VDT962596 Long-term Disability: LK965703 |
| Phone | 888.842.4462 |
| Website | myNYLGBS.com |
| Enrollment System | |
| Provider | ADP |
| Group Number | N/A |
| Phone | N/A |
| Website | workforcenow.adp.com |
| Health Savings Account (HSA) | |
| Provider | HSA Bank |
| Group Number | N/A |
| Phone | 800.357.6246 |
| Website | account.hsabank.com |
| Healthy Rewards | |
| Provider | Cigna |
| Group Number | N/A |
| Phone | 800.258.3312 |
| Website | cigna.com/rewards (password: savings) |
| Identity Theft | |
| Provider | Cigna |
| Group Number | N/A |
| Phone | 888.724.2262 |
| Website | cigna.mysecureadvantage.com |
| Life Assistance Program | |
| Provider | New York Life |
| Group Number | N/A |
| Phone | 800.344.9752 |
| Website | guidanceresources.com (Web ID: MYLGBS) |
| Life Insurance | |
| Provider | New York Life |
| Group Number | Basic: FLX968437 Voluntary: FLX968438 |
| Phone | 888.842.4462 |
| Website | myNYLGBS.com |
| Medical | |
| Provider | Cigna |
| Group Number | 3339897 |
| Phone | 800.244.6224 |
| Website | my.cigna.com |
| Mental health and subtance abuse issues | |
| Provider | Cigna |
| Group Number | N/A |
| Phone | see website |
| Website | my.cigna.com |
| Prescriptions | |
| Provider | Cigna |
| Group Number | 3339897 |
| Phone | 800.244.6224 |
| Website | my.cigna.com |
| Retirement | |
| Provider | John Hancock |
| Group Number | N/A |
| Phone | 800.294.3575 |
| Website | myplan.johnhancock.com download the app: 'my life now' |
| Travel Assistance | |
| Provider | New York Life |
| Group Number | N/A |
| Phone | From the U.S. or Canada: 888.226.4567 From all other locations: 202.331.7635 |
| Website | N/A |
| Virtual doctor visits | |
| Provider | MDLIVE |
| Group Number | N/A |
| Phone | 888.726.3171 |
| Website | mdliveforcigna.com |
| Vision | |
| Provider | Cigna |
| Group Number | 3339897 |
| Phone | 800.244.6224 |
| Website | my.cigna.com |
| Will Preparation | |
| Provider | Cigna |
| Group Number | N/A |
| Phone | 888.724.2262 |
| Website | cigna.mysecureadvantage.com |